Each CuratedClothing garment is finished by hand. Please allow [X–Y business days] for us to prepare and dispatch your order.
Processing time is separate from delivery time. Any different processing times for individual products or pre-orders will be stated before purchase.
Business days are Monday to Friday, excluding public holidays at our business location.
We currently ship to countries of the EU as well as the UK, Norway and Switzerland.
Shipping costs are displayed at checkout before you place your order.
Estimated delivery times after dispatch are:
Domestic delivery ([country]): [X–Y business days]
EU delivery: [X–Y business days]
International delivery: [X–Y business days]
These estimates are a guide. Any agreed delivery deadline remains applicable. If your order is delayed, please contact us at curatedclothing.fashion@gmail.com.
If your selected shipping service includes tracking, we will email you the tracking details once your order has been dispatched.
Please check that your delivery address is complete and accurate before placing your order.
If you notice an error, contact us as soon as possible. We will try to update your details before dispatch, but changes may no longer be possible once the parcel has been handed to the carrier.
If a parcel is returned because of an incorrect address supplied by you or because it was not collected, please contact us to arrange the next steps. Any applicable redelivery costs will be explained before you agree to redelivery.
For deliveries outside the European Union, customs duties, import taxes or handling charges may apply.
Whether these charges are included in your payment or payable separately by you will be explained before purchase. Customs processing may affect delivery times.
If your parcel has not arrived within the expected delivery period, please contact us so we can investigate with the carrier.
For shipping arranged by CuratedClothing, we remain responsible for loss or damage until you, or a person you designate other than the carrier, receive the goods.
If your order arrives damaged, please contact curatedclothing.fashion@gmail.com as soon as possible, preferably within 7 days of delivery, with your order number and, where possible, photos of the item and packaging.
This requested reporting period does not limit your statutory rights.
For a withdrawal from your purchase, you are responsible for the direct return shipping costs, as explained in our Returns Policy.
If you withdraw from your entire order, we will reimburse the original standard delivery charge. Any additional cost for express or premium delivery will not be reimbursed.
For valid claims concerning damaged, faulty or incorrect goods, CuratedClothing will cover the necessary return shipping costs and any shipping required for repair or replacement.
Please see our Returns Policy for full details.
For shipping questions, contact us at curatedclothing.fashion@gmail.com.