Standard products
Standard, non-personalized products can generally be withdrawn from within 14 days. Please contact us before sending anything back so we can provide the right instructions.
Information about withdrawals, personalized products and damaged goods.
Standard, non-personalized products can generally be withdrawn from within 14 days. Please contact us before sending anything back so we can provide the right instructions.
Products made to your specifications or clearly personalized may be excluded from the right of withdrawal where legally permitted.
Your statutory rights for damaged or defective goods remain unaffected. Contact us promptly with your order details and clear photos.
For a return question, use the contact form and include your order number.